Terms of Service
Welcome to vivonepal’s online store and services. Before using our website and purchasing our products, please read the following terms of service carefully. By using our services, you agree to be bound by the following terms and conditions:
User responsibility
you agree to use our website and services lawfully and to warrant that the information provided is accurate, complete and truthful. You may not use our services for any illegal, fraudulent, abusive or infringing activities. You may not interfere with, impair or disrupt the proper functioning of our website and services in any way.
Intellectual property
vivonepal owns all content, trademarks, logos and intellectual property rights on our website. You may not copy, modify, distribute, display or use these contents and intellectual property rights in any way without our written permission.
Order and payment
when placing an order through our website, please ensure that the information you provide is accurate. You are responsible for the payment in the order and pay it on time after confirming the order. We reserve the right to refuse or cancel any order due to incorrect price, out of stock or other problems.
Product information and accuracy
we strive to provide accurate product information and descriptions. However, due to various factors, including but not limited to manufacturer changes and inaccuracies, we cannot guarantee the accuracy of all products on the site. Before buying, please read the product description carefully and contact us for more information if necessary.
Refunds and returns
our refund and return policy applies to different types of products, please see our return policy page for details. For refunds or returns, please follow the guidelines in the policy.
Links to third party sites
our website may contain links to third-party websites. These links are provided only as a convenience to users. We are not responsible for the content, accuracy and reliability of these third-party websites. Access to and use of third-party websites is at the user’s own risk and judgment.
Disclaimer
every effort is made to ensure that the information on the website is accurate and complete. However, we shall not be liable for any direct or indirect loss, damage or inconvenience of any kind, including but not limited to losses arising from the use of or inability to use our website and services.
Applicable law and dispute resolution
these terms of service are governed by applicable law. Any disputes arising from the use of our website and services should be resolved through friendly negotiation. If an agreement cannot be reached, the dispute will be submitted to a court of competent jurisdiction.
Termination agreement
We reserve the right to terminate or suspend your access to our site and services at any time, in our sole discretion, for any reason, including, but not limited to, violations of these terms of service.
Modify terms
we reserve the right to modify and update these terms of service at any time. Any modifications will be posted on our website and provided with notice to you to the extent required by applicable law. You should check these terms periodically for the latest changes.
Complete agreement
these terms of service constitute the entire agreement between you and vivonepal, superseding any prior oral or written agreements. Any waiver or modification of these terms must be in writing and signed to be effective.
Force majeure
when force majeure events occur, including but not limited to natural disasters, wars, strikes, government actions, etc., we will not bear the resulting responsibilities. We will use reasonable efforts to take necessary measures to mitigate the impact of force majeure events on you.
Separation
if any provision of these terms of service is held to be invalid, illegal or unenforceable, then that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
Other regulations
you may not assign your rights and obligations under these terms of service to any third party except with our written consent.
Our failure or delay in enforcing these terms of service will not constitute a waiver of our rights or remedies under these terms.
These terms of service will be effective when you begin using our site and services and will remain in effect until terminated or replaced.
If you have any questions or need further clarification regarding these terms of service, please feel free to contact our customer service team.
Thank you for reading our terms of service. We will continue to provide you with quality products and services, and do our best to ensure that your shopping experience is pleasant and smooth.
Contact us
if you have any questions, comments or feedback about these terms of service, please contact our customer service team at:
E-mail: Service@vivonepal.com
Our customer service team is here to support you and answer your questions and concerns.
Thank you for reading our terms of service. By continuing to use vivonepal’s website and services, you represent that you understand and agree to be bound by these terms and conditions. Wish you a pleasant shopping experience!